REC 314 – LEC 0.50 – Course ID: 009928 – Quality Assurance in Recreation and Sport Services

This course reviews the quality assurance literature and places it in the context of leisure services. The course is multi-disciplinary in its approach to quality assurance drawing primarily from social psychological, marketing and management sources. Emphasis is placed on the characteristics of services, staffing and systems/control issues. The course is suitable for all students interested in planning of programs and services. Prereq: REC 101; Level at least 3A

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